What our customers say
Here's a selection of what some of our customers throughout Surrey and Sussex have been saying about us.
Ms B of Hanworth- “Had a gentleman round from Downs Energy yesterday, he was so efficient. Can not thank you enough, I have been in this bungalow 16 years and never had such good service. Once again thank you." 23/03/2016
Mr S of Lewes – “I just wanted to say how pleased I was with the work done at our home. We had two guys on site who explained what would be happening and made sure I was happy before proceeding. They really seemed to go out of their way to get to all the different corners and pillars within the house. They made a good job of repairing the holes in the walls and had a good clean up after. Best of all the house is noticeably warmer!” 12/11/15
Mr R of Dartford- “Your installer, Chris carried out the cavity wall insulation at my property. May I put on record my appreciation of the speed and efficiency that he completed the task. He was very personable and knowledgeable in all the aspects of insulation, the materials and application and so I was able to learn about the advantages to be gained”. 15/10/15
Mr G of Horley- “Just wanted to say what a terrific job the boys did on Wednesday. They were really friendly and a credit to the company”. 25/9/15
Mr O of West Sussex- “I just wanted to say a big, big thank you for completing the wall insulation without delay. It was pleasing to get people who were not only helpful, but listened and completed the work without fuss or excuses. It seemed like an impossible task when after being let down by a company in West Sussex your MD made the impossible work within the small time frame we had. Then there was the friendly young lady who called to explain the cost and confirm not only who would call to complete the work but also what would happen on the day. Then there was Chris (the installer). He was friendly and listened to what we needed for the building inspector. He left the place tidy and went through all of the paperwork. I am happy to recommend the company to anyone and if we ever need more work then you will be our first call”. 11/9/15
Mr G- “I would like to thank you for the huge help and improvement achieved with the Loft insulation that Donws Energy have done in my House. I can already feel some changes and its not that cold outside yet. I’m extremely happy with everything”. 17/9/15
Mr M- “Really impressed with Ivan when he came to do his boarding, extremely efficient and quick, very clean and just a thoroughly nice bloke. Planning on getting some more boarding done and will definitely be using Downs Energy”. 21/11/14
Mr C of Forest Row – “Can’t believe I let them drill all these holes in my walls but did a great job, really know their stuff and very efficient”. 19/12/2014
Regional Development Manager Everwarm- “The client called me yesterday morning and said the residents were delighted with the service from your guys”.
Customer- “Great job Chris and Ben, can’t believe what a difference the insulation has made to my house”. 17/12/14
Mr P - “Ben and Chris did a fine job, and we were impressed with their care and attention to detail”.
Mrs V-“all of your removers and installers were professional and I cannot praise them highly enough they are all a credit to your company”. 5/9/14
Mr G of Banstead – “very impressed with Matt and Shane for just getting on with the job (extraction), they are not people who have coffee breaks every 5 minutes and they worked round the clock”.
Mr T of Surrey “I was very pleased with Down’s Energy - they did a good job and were very neat and tidy. Now that autumn is here I notice that insulation is making a noticeable difference and the house is staying much warmer at night”.
Mr R of Reigate - called to praise Downs Energy as a whole but in particular Matt and Shane, he said, “they were professional, efficient and clean. Matt was very on the ball”. 25/09/14
Mr V- “what a professional job Chris and Ben did last week, very polite and tidy and what a pleasure it was dealing with Downs Energy”. 3/9/14
Mr L of Surbiton– “After the long process you went through with the ECO funding etc we had our CWI installed earlier this month. The impact in respect of our comfort in the property was instant. When the heating is off the house cools down much slower than previously. Thanks for your dedication in getting the funding and saving us close to £1000”. 29/11/13
We had cavity wall insulation installed by your Company last week. I would like to record my thanks to the two lads that did the work. They really did an excellent job and put themselves out to be clean and tidy as well as courteous. Part of the job involved the installation of the vent in our lounge and as a result the only place to position it meant that they quickly had to become gardeners, which they did without fuss. A credit to themselves and your Company and I would not hesitate to recommend them to anyone”. 4/7/14
Mr & Mrs F- “The installation of the above was completed within the day which surprised me due to the non standard roof requirements. Both teams carried out there tasks efficiently, special praise to the roof team due to the non standard specifications required and having to work during the heat-wave. Thank you for your expert advice to our problems and we have no hesitation in recommending your company to any future customers”.